Course curriculum

    1. Welcome and Instructions

    1. Considering Past Experiences in a Thoughtful Approach to Service Provision

    2. Realize

    3. Knowledge Check

    4. Recognize

    5. Knowledge Check

    6. Resist

    1. Responding with Care that Considers Past Hardships

    2. Knowledge Check

    3. Knowledge Check

    1. Takeaways and Congratulations

    1. Feedback

About this course

  • Free
  • 12 lessons
  • 0 hours of video content

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